FREQUENTLY ASKED QUESTIONS

WHAT TYPES OF HEALTH INSURANCE DO YOU ACCEPT?

We offer direct billing for most insurance companies, including ICBC, Pacific Blue Cross, Manulife, Industrial Alliance, Canada Life, and many others.

Some BC Residents are eligible to receive 10 partially covered combined annual medical service visits a year through the MSP Supplementary Benefits program (including physiotherapy and acupuncture). With this coverage, clients pay $40 per visit. To learn more, you can visit the government of BC website or inquire with us.


If you have any questions about insurance billing, do not hesitate to call or email us.

DO I NEED A DOCTOR’S REFERRAL?

No referral necessary! While we often receive referrals from general practitioners, they are not necessary for you to visit our clinic. New Patients are always welcome! Time permitting, we do accept walk-in patients.

WHAT SHOULD I WEAR TO MY APPOINTMENT?

There is no dress code for an appointment at our clinic! If needed, we have shorts you can change into for movement or a gown to wear. We would suggest wearing something comfortable that you can move your body in.