Your privacy is important to Kelowna Physiotherapy Associates. The following privacy policy discloses the information handling practices for Kelowna Physiotherapy Associates’s website, including the type of information collected, how the information is used internally and Kelowna Physiotherapy Associates's policy regarding disclosing information with others.

We have implemented these practices for the Kelowna Physiotherapy Associates Website ( ) and for other promotional websites as we may publish from time to time.

This privacy policy is intended to ensure that Kelowna Physiotherapy Associates complies with recognized best practices in data privacy as well as the governing laws of territories in which we and our clients operate including Canada, the U.S. and Europe.

Collection and Use of Personal Information

Personal information means any information that may be used to identify an individual, including, but not limited to: a first and last name; email address; a home, postal or other physical address or other contact information; title, birth date, gender, occupation, industry, or personal interests; and other information necessary to provide a service that you requested.

We may use and disclose personal information with respect to the provision of goods or services for our customer’s benefit.

Domain Name

We make every effort to honour the preferences of our website users concerning the collection and use of personal information through our websites. You may visit our websites anonymously. As a general matter, we collect the domain names of our visitors in order to measure use, to improve the content of our sites or to customize the content or layout of the site for the individual consumer. We may also aggregate information relating to our visitors' traffic patterns.

E-mail Address

We only collect e-mail addresses which are volunteered by the consumer through e-mail messages to our company, through surveys or through competition registrations.

We do not collect, retain, use or disclose e-mail addresses submitted to us by third parties.

We do use the e-mail lists compiled from information volunteered by our customers for marketing purposes and to keep those interested in our services informed about items of specific registered interest. Additionally, we may want to notify consumers about recent updates to our websites, to provide news notification (such as case studies or white papers) to our customers and to confirm competition or event registrations and other requests and submissions.

You may opt-out from receiving any promotional or marketing e-mails by notifying us at the address specified at the bottom of any unwanted e-mail.

Other Personal Information

We may use a mailing address or phone number that a customer provides for a variety of Kelowna Physiotherapy Associates-related reasons. We may send periodic mailings to customers or telephone them to inform them of offers, new services or events. If you do not wish to receive such contacts, you may request to be removed from the contact list at the time of the call or upon receipt of the mailing.

Personal Information is Not Disclosed to Outside Parties

Any information that you provide to us will be used for our purposes only. Your information will not be shared with individuals or other companies (such as direct mail organizations) unless authorized or required by law. However, we may need to provide your name and delivery address to third parties that we use for delivering specific services to you (such as support services or shipping).


Some of our sites use cookies to allow us to understand what areas of our Website are of interest to you so we can better serve you and provide you with tailored information upon your visit. A cookie is an element of data that a Website can send to your browser that may be stored on your system. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it. You can also set your browser to turn off cookies. If you do so, however, some areas of some sites may not function properly.

You may opt out of receiving our digital advertisements across third party networks like Google and Adroll by visiting the following links to adjust your online setting with these networks.

Data Security

We safeguard the security of the data you send to us with physical, electronic, and managerial procedures. We use industry-standard-encryption to enhance the security of data transmissions. In other areas, we notify you with a pop-up screen when we transfer or receive certain types of sensitive information. There are also appropriate security measures in place in our physical facilities to prevent loss or unauthorized use of sensitive information.


While we strive to protect your personal information, we cannot guarantee the security of the information you transmit to u­­s, and we urge you to take every precaution to protect your personal data when you are on the Internet. Products and services are available which can help give you privacy protection while navigating the Web. See for an overview of many privacy-related tools.

Oversight and Questions

We welcome comments and questions on this policy. As stated above, we are dedicated to protecting your privacy and we will make every reasonable effort to keep your information secure. Due to the rapidly evolving changes on the Internet, we may update this policy from time to time without notice to you. All revisions will be posted to this site. Questions regarding our policy should be directed to our contact form-